What is the check-in and check-out policy at Moon Palace Jamaica?
Check-in is at 15:00 and check-out is by 12:00.
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Moon Palace Jamaica, All-Inclusive in Ocho Rios
275US$
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Key details
About This Resort
Main Street Ocho Rios,
Ocho Rios,
Jamaica,
Saint Ann Parish
- Close to Ocho Rios Bay Beach
Very good
7.9
8.1
4.3
3.2
Loved by Moon Palace Jamaica guests
"I really enjoyed the different amenities ex: the bar pools, water slide, the dolphin event, musical event, the delicious buffet food was the best."
"The SPA!!!! From Shamada welcoming us to our Masseuse Jordy and Shanieka.The Spa was the highlight of our trip."
"So many things to do you barely have to leave the resort (unless you really want to)."
Amenities
Moon Palace Jamaica offers a sprawling water park with a lazy river, water slides, and children's splash area. The
Rooms
The hotel features
Dining
The hotel hosts
Entertainment
Moon Palace Jamaica provides an array of entertainment options, including
Wellness
A
Highlights
Amenities: Water park with lazy river and slides
Rooms: 705 luxurious rooms with private balconies
Dining: 8 on-site restaurants with diverse cuisine
Entertainment: Nightly shows and dance classes
“With its beachfront location in Ocho Rios, this all-inclusive resort distinguishes itself through comprehensive amenities and family-focused offerings, including exclusive kids' programs and a dolphinarium. I noted the largest spa in Jamaica, which stands out with its hydrotherapy facilities. While some aspects require attention, the resort's dedication to providing diverse dining and entertainment options remains a strong advantage.”
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Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
Superior Deluxe Ocean View Balcony Kids & Teens
2 persons
325 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior Walk Out Suite Ocean View Kids & Teens
2 persons
510 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Resort View
2 persons
305 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior Three Bedroom Villa
2 persons
5340 sq. feet
2 Queen Size Beds
Shower
Coffee machine
room details
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Rates and Room Availability by Date
Find available dates and compare today’s prices
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Billiard tables
- Table tennis
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Night club
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Open-air bath
- Public Bath
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
Moon Palace Jamaica delights guests with an array of dining experiences that blend local authenticity with international flavors. From bountiful buffets to themed restaurants, each venue promises an enticing culinary escape amidst beautiful settings.
Buccaneers Reef
International Buffet
Ambiance
Family-friendly with a lively atmosphere
Key Offerings
Experience extensive breakfast and dinner options, where chefs prepare international delights alongside local specialities. A vibrant setting perfect for family gatherings.
Reservation
No
Breakfast: 7:00 AM - 11:00 AM, Dinner: 6:00 PM - 11:00 PM
La Gondola
Italian
Ambiance
Cozy family-friendly environment
Key Offerings
Indulge in a variety of classic Italian dishes, with vegetarian and vegan options available, amidst an inviting setting.
Reservation
Recommended
Dinner: 6:00 PM - 11:00 PM
Pier 8
Seafood
Ambiance
Casual dining with stunning views
Key Offerings
Savor the freshest seafood selections along with vegetarian, vegan, gluten-free, and dairy-free choices. Enjoy meals all day in a comfortable dining ambiance by the water.
Reservation
No
Breakfast: 7:00 AM - 10:30 AM, Dinner: 6:00 PM - 11:00 PM
Momo
Chinese, Japanese, Asian
Ambiance
Family-friendly and lively
Key Offerings
Explore delicious sushi and Asian-inspired dishes, featuring vegetarian and vegan options in a vibrant and welcoming space.
Reservation
Recommended
Dinner: 6:00 PM - 11:00 PM
Gourmet Corner
Italian, Pizza, Sushi
Ambiance
Casual and inviting
Key Offerings
Enjoy a delightful range of brunch and lunch offerings, including gourmet pizzas and sushi, perfect for a relaxed meal with family and friends.
Reservation
No
Brunch, Lunch, Dinner: 11:00 AM - 11:00 PM
Boulangerie (Coffee shop)
Coffee & Snacks
Ambiance
Charming coffee shop atmosphere
Key Offerings
Unwind with fresh pastries, snacks, and a variety of coffee drinks, making it an ideal spot for relaxation any time of day.
Reservation
No
Open 24 hours: 12:00 AM - 11:30 PM
Piano Bar
Cocktail Bar
Ambiance
Stylish and soothing with live music
Key Offerings
Enjoy evening cocktails accompanied by soft piano melodies, creating a relaxed social atmosphere perfect for winding down.
Reservation
No
Cocktail hour: 5:30 PM - 12:00 AM
Loud Bar
Cocktail Bar
Ambiance
Vibrant nightlife spot
Key Offerings
An energetic venue perfect for enjoying cocktails and lively entertainment each evening, bringing a fun vibe to the dining experience.
Reservation
No
Cocktail hour: 6:00 PM - 12:00 AM
Lobby Bar
Cocktail Bar
Ambiance
Welcoming and elegant
Key Offerings
The perfect place to relax with a cocktail in a sophisticated setting, ideal for pre-dinner drinks or gathering with friends.
Reservation
No
Cocktail hour: 10:00 AM - 12:00 AM
Snack Bar and Grill
Casual Dining
Ambiance
Informal and relaxing
Key Offerings
A casual venue focusing on quick bites and bar snacks, ideal for lunch and laid-back meals during the day and evening.
Reservation
No
Daytime: 11:00 AM - 11:00 PM, Evening: 12:00 PM - 6:00 PM
Sun Deck (Pizza and Snacks)
Pizza & Snacks
Ambiance
Poolside casual dining
Key Offerings
Enjoy delicious pizzas and light snacks in a fun atmosphere by the pool, perfect for a mid-day snack or a casual meal.
Reservation
No
Daytime: 11:00 AM - 5:00 PM
Sun Deck Grill
Grill/BBQ
Ambiance
Laid-back outdoor setting
Key Offerings
Feast on grilled delights in a relaxed outdoor setting, making it a great choice for evening meals under the stars.
Reservation
No
Dinner: 6:00 PM - 11:00 PM
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Moon Palace Jamaica Location
Main Street Ocho Rios,
Ocho Rios,
Jamaica,
Saint Ann Parish
Map view
Main Street Ocho Rios,
Ocho Rios,
Jamaica,
Saint Ann Parish
City landmarks
Landmark
Dunn's River Falls and Park
2.1
mi
Landmark
Coyaba River Garden and Museum
2900 ft
Park
Konoko Falls
1.5
mi
Gallery
Harmony Hall Art Gallery
4100 ft
Church
Our Lady Of Fatima Roman Catholic Church
4100 ft
Park
Turtle River Park
3100 ft
Shopping Area
Taj Mahal Shopping Center
3100 ft
Event hall
Island Village
4100 ft
Landmark
The Enchanted Gardens
1.7
mi
Beach
Mahogany Beach
3800 ft
Beach
Fisherman Beach
4500 ft
Garden
Shaw Park Gardens & Waterfalls
1.4
mi
Park
Shaw Park Gardens
1.4
mi
Landmark
The Turtle River Falls & Gardens
1.7
mi
Landmark
Shaw Park Botanical Gardens
1.7
mi
Nearby
Ocho Rios Fort
1700 ft
Tower Isle
Harmony Hall Jamaica
1700 ft
Port Maria
Brimmer Hall Estate
1700 ft
Bonham Spring
Irie River
2900 ft
Beach
Ocho Rios Bay Beach
2500 ft
Ocean Village Shopping Centre
1100 ft
Church
Ocho Rios
1300 ft
Market
Progressive Foods
1700 ft
Ocho RiosJamaica
Top of the Mountain
2900 ft
Mall
Soni's Plaza
600 ft
Park
Rexo Plaza
1000 ft
Market
Champion Supermarket
1100 ft
Market
Ocho Rios Craft Market
1400 ft
Church
Bethel Tabernacle United Pentecostal Church
1500 ft
Ocho Rios Clock Tower
1700 ft
Restaurants
Taste Of India
1200 ft
50 Main Street Shop 15A
Mama Marley's
1400 ft
520 Main Street
Club Foreplay
1300 ft
47 Main St
Mom's
1900 ft
Main Street at Moon Palace Jamaica
John Crow's Tavern
2500 ft
10 Main Street
Jam-fusion Restaurant
2500 ft
12 Main Street
Sugar Pot Ruins Beach & Restaurant
2900 ft
1 Rio Novo
Rasta Taco Jamaica
2900 ft
Turtle River Road Shop 12/31 Island Village Shopping and Entertainment Centre
The Boardwalk Bistro
2900 ft
Island Village
Jimmy Buffett's Margaritaville Ocho Rios
4100 ft
Turtle Beach Rd.
Explore Ocho Rios
Explore Ocho Rios
Dunn's River Falls and Park
9-minute drive
Famous cascading waterfalls, perfect for swimming and climbing. Guided tours available.
Coyaba River Garden and Museum
11 minutes' walk
Beautiful botanical garden featuring indigenous plants and a fascinating museum on Jamaica's history.
Ocho Rios Fort
10 minutes' walk
Historical fort offering panoramic views and insights into Ocho Rios' past. Great for history buffs.
Brimmer Hall Estate
10 minutes' walk
Restored plantation house with lush gardens. Offers guided tours with historical showcases.
Taste Of India
5 minutes' walk
Authentic Indian cuisine with a cozy atmosphere. Vegan and gluten-free options available.
Mama Marley's
5 minutes' walk
Casual dining with Jamaican specialties and a friendly vibe. Known for jerk chicken and seafood dishes.
John Crow's Tavern
10 minutes' walk
Lively bar with local drinks and live music. Great for casual dining and nightlife.
Club Foreplay
5 minutes' walk
Popular local spot with a vibrant atmosphere, featuring live entertainment and affordable meals.
Island Village
15 minutes' walk
Shopping and entertainment complex with dining, nightlife, and cultural events.
Transportation Options & Local Travel
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Moon Palace Jamaica provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Number of floors:
15
Number of rooms:
621
Former name
Sunset Jamaica Grande
Guest Reviews & Star Ratings
Hear from Guests Who’ve Stayed Before
Show moreShow less
Pros
Friendly staff
Pool areas
Room service
Variety of menus
Water activities
Cons
Long check-in
Small rooms
Stained carpet
Hard sell
Guest reviewsbased on 3315 reviews
Paul from Germany
Couple
Superior Deluxe Ocean View Balcony Kids & Teens
4 nights in November 2025
|
Reviewed:December 12, 2025
8.8/10
wonderful stay
convenient appgreat buffetfarewell songpromised perks
i enjoyed the convenient app for room service. the bucaneers buffet had a great selection. the staff at the gondola sang a nice farewell song. expedia vip status was honored with all promised perks like a room upgrade and late checkout.
Service
9/10
the staff showed consistent attention to detail and provided very helpful assistance i received prompt service at all dining locations the concierge team was helpful and courteous throughout my stay too.
Location
8/10
the hotel offered direct beach access that provided convenient strolls along the shore the proximity to several local attractions allowed quick trips the nearby craft market offered cultural experiences and local shopping opportunities too.
Rooms
9/10
my room included a stocked minibar with local products like rum the room was spacious and well maintained with two separate sinks and a rainfall shower the balcony provided comfortable seating i used daily.
Facilities
9/10
the spa facilities provided daily complimentary access to hydrotherapy i found this quite relaxing the hotel had multiple restaurants and bars offering diverse options the pools were clean and well maintained with ample loungers.
0 Helpful
|
brian from united kingdom
Family with children
superior deluxe ocean view balcony kids & teens
3 nights in November 2025
|
Reviewed:November 26, 2025
9.3/10
wonderful stay
room upgradewelcome gifthydrotherapy access
The resort honored my expedia vip status and i received all the promised perks. i got a room upgrade, a welcome gift, and late checkout. i also had daily complimentary access to the spa's hydrotherapy. It was a amazing experience.
the food at the asian restaurant did not quite meet my expectations based on previous dining experiences, though the buccaneers buffet was excellent.
Service
10/10
The check-in staff deserves a raise. The entire crew was fantastic. every staff member were pretty good too ensure i felt special. their efforts were greatly appreciated.
Facilities
9/10
the flowrider kept the kids entertained, it made the days more fun. the resort also has a water slide and splash zone for babies and toddlers. these facilities were perfect for families
Dining
9/10
i loved the variety of food available at the buffet. the specialty restaurants were very nice as well. with many dining options, everyone found something to enjoy each day.
0 Helpful
|
Brian from United Kingdom
Family with children
superior deluxe ocean view balcony kids & teens
4 nights in August 2025
|
Reviewed:August 31, 2025
9.5/10
fantastic stay and courteous service
pleasant surprisefood varietypolite service
The welcome upon arrival provided a pleasant surprise. the variety of food on the menu for breakfast was good. the food options overall were good. Steven at the bar by the pool was very polite and willing to serve us. wine in each room proved an added bonus!
the check-in process took too long.
Service
9/10
The staff was pleasant for the most part. They were very accommodating. i noted the check-in staff deserved a raise for their efficiency. every staff member were pretty good too.
Facilities
10/10
The resort is perfect for families, especially for kids. the flowrider, water slide, and splash zone kept the kids entertained daily. My family enjoyed every minute of their time there. i was very grateful.
Dining
9/10
I loved the variety of food at the buffet. the specialty restaurants were very nice as well. I found plenty of appealing options. drinks were tasty too. I am very thankful for the service.
Rooms
10/10
the rooms were spacious, clean and offered every comfort. my family had a fantastic time at the resort. i was able to enjoy service at the spa and it was amazing i will have to return just for the spa!
0 Helpful
|
FAQs
About Moon Palace Jamaica
How far is Moon Palace Jamaica from Ian Fleming International Airport?
The hotel is located 20 km from Ian Fleming International Airport.
What room amenities are included at Moon Palace Jamaica?
Rooms feature air conditioning, a minibar, coffee machine, satellite TV, and free Wi-Fi.
What dining options are available at Moon Palace Jamaica?
The hotel provides all-inclusive meals in on-site restaurants with a variety of international cuisines.
What wellness and spa services are offered at Moon Palace Jamaica?
Guests can enjoy a range of treatments at the Awe Spa, including massages, facials, body wraps, and hydrotherapy facilities.
Which nearby attractions can be visited from Moon Palace Jamaica?
Nearby attractions include Dunn's River Falls and Park (3 km) and Little Dunns River Falls (2 km).
Does Moon Palace Jamaica have a private beach?
Yes, the hotel features a private beach area with sun loungers and beach umbrellas.
What safety and security services does Moon Palace Jamaica offer?
The hotel has 24-hour security and a 24-hour reception service.
What languages are spoken by the staff at Moon Palace Jamaica?
The staff at the hotel speaks English and Spanish.
Is there a swimming pool at Moon Palace Jamaica?
The hotel features multiple outdoor swimming pools, including one with water slides and a wave machine.
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